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IMPReS (IMSK) Receptionist/Admin Support/Audio Typist

Band 2

Main area
Diagnostic and Clinical Support
Band 2
Part Time 17 hours
Job ref
Pendle Community Hospital
East Lancashire
£17,460-£18,702 per annum
17/01/2019 23:59

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 7,000 staff, many of whom are internationally renowned and have won awards for their work.

17 hours permanent

An exciting opportunity has arisen to work as part of an established team in the IMPReS multidisciplinary model within MSK, Physiotherapy, Pain Management and Rheumatology  service


The post holder will be predominantly based in Pendle Community Hospital delivering out- patient services between the hours of 8.00am to 8.00pm. A high level of flexibility is required to meet the needs of the service and a willingness to travel is essential as you may be expected to work across multiple sites and specialities within the IMPReS service across East Lancashire according to service need.


You will be required to provide  high quality Audio Typing, front of house administration and clerical service for all users of the Integrated Musculoskeletal, Pain & Rheumatology Service (IMPReS), ensuring that the administration associated with all patient appointments is completed accurately and in a timely manner. 


Dealing with in-bound and out-bound calls to agreed professional standards and providing administration and monitoring support for the referral pathways.


The roll will include auctioning/prioritising admin workload ensuring deadlines are met on a daily basis, using a wide range of computer packages  including in-house systems i.e PAS, EMIS, making appointments, taking messages, audiotyping of letters/reports, filing, scanning and photocopying.


To support all Directorates in achieving key access targets.  


In return we offer a structured training programme, dedicated supervision and support, together with a comprehensive appraisal system to encourage your personal development.

 Please ensure you check the email account from which you apply regularly as we may use this to contact you regarding your application.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

The Trust is committed to creating a well managed, flexible working environment that supports staff and promotes their welfare and development. We are committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We operate Zero Tolerance to aggression, violence, bullying and harassment. We will make reasonable adjustments to ensure our recruitment and selection process is accessible to all. Flexible Working applications will be considered. The Trust operates a No Smoking Policy.

Should you require a reasonable adjustment to our recruitment process please contact a member of Recruitment Services on 01254 732075 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please Note: new entrants to the NHS will normally commence on the first pay point of the relevant band.


Positive about disabled peopleInvestors in PeopleCommitted to disability confidentCare quality commission - Good

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

If you would like to discuss this position further please contact 


Katy Foster on Telephone number 01282 804962 or email her on

If you have problems applying, contact

01254 732075